FAQ's

We've answered all your frequently asked questions below!

How it works

Why do I need to create an account?

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To participate in the Big Red Roll + Stroll all participants are required to create an account. This helps us know who is joining the event, as well as sets you up with your own fundraising page and resources.

Can I manage my account after signing up? 

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Yes! You can update your account anytime, add stories, photos, and track donations.  

Is fundraising required? 

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A: This is a community fundraising event so we highly encourage you to fundraise. You will have a personal fundraising specialist to support you with hitting your goal! Every dollar you raise will go directly towards facilitating our childrens Summer Camp, supporting children living with a neuromuscular condition to have an unforgettable time away with other kids.

Your Impact

Where does my money go?

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A: Your fundraising goes directly to supporting people with a neuromuscular condition through MDNSW’s services and programs including camps and retreats.

This year, funds raised through BRRS will go towards facilitating our Summer Camp program, to give children living with a neuromuscular condition a trip of a lifetime. Read more about how you help here.

Teams

How do I create a team?

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A: Teams can be set up during registration, or afterwards by selecting 'Creat a team' on your Dashboard. You can also join an existing team by clicking 'Join a team' and searching for the team you wish to join. Contact fundraising@mdnsw.org.au if you need any assistance.

Why should I create a team?

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A: Everything is better when you do it together! Why not turn your family, friends, workplace or school into a team for a truly unforgettable time. Your crew will bring an extra dose of fun and you can work together to smash your fundraising goal!  Check out more reasons to make a team here.

How do I join a team?

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A: First you have to register to the event as an individual and then join or create a team. During registration, you will be able to search for the team you'd like to join. Simply click on the Join Us button on the team page while logged in to your own account. This will automatically connect you to the team.

Fundraising

How do I deposit cash donations?

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A: If you receive cash and cheque donations in person rather than online, we will supply you with our banking details where you can keep the cash and make an electronic transfer, or deposit the cash at the bank and send the funds to MDNSW. Just let us know if you need this information or contact us at 02 8986 9003 or fundraising@mdnsw.org.au to discuss this further.

Do you have any prizes for fundraising? 

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A: Yes! We will be awarding prizes for the #1 individual fundraiser and #1 team fundraisers who raise the most funds. Along with some great incentive prizes through the way! Make sure to keep an eye on your emails to hear all about them.

Can people who donate get a tax deductible receipt?

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A: All donations over $2.00 are tax deductible. Anyone who donates through your online page will be instantly emailed their receipt. If someone gives you cash you’ll need to fill out our receipt form or deposit it onto your page using their details so they are generated a receipt.

What is Matched Giving at your workplace?

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A: 70% of companies in Australia offer ‘matching funding’ as part of their employee benefits. This means they support their employees’ charitable efforts by matching their fundraising dollar for dollar. It is a great way to double your fundraising efforts – and all you need to do is ask. Speak to your HR department and ask them for their support. We can provide your company with any documentation they may need, including tax-deductible receipts, information about what we do and a letter of thanks and recognition.

What is the Big Red Roll and Stroll Dollar Match Day?

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A: Dollar Match Day is an event that happens during the Big Red Roll and Stroll campaign to help you double your donations and impact on the day. Every dollar you raise* during the Dollar Match Day you'll double for people living with neuromuscular conditions.

*Terms and conditions apply. 

Do you have any tips, ideas or support for fundraising?

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A: Yes! Please check out our awesome fundraising ideas here, and download our social tiles and posters on our fundraising resources page here. You can also contact us at any time at 02 8986 9003 or fundraising@mdnsw.org.au. Look out for fundraising tips in our weekly emails as well.

Is fundraising required? 

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A: This is a community fundraising event so we highly encourage you to fundraise. You will have a personal fundraising specialist to support you with hitting your goal! Every dollar you raise will go directly towards facilitating our childrens Summer Camp, supporting children living with a neuromuscular condition to have an unforgettable time away with other kids.

Are there any prizes?

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A: Yes! There are prizes up for grabs for the top individual fundraiser and top team fundraisers, so make sure you're sharing your fundraising page and checking the leaderboard before event day!

There will also be prizes for the best dressed on the day as well as raffles for your chance to win.

What kind of merchandise do you have? 

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A: There are a range of merchandise items up for grab. More information coming soon!

When will I receive my merchandise?

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A: Merchandise will be collected on event day upon check in.

Event Day

Where is the Big Red Roll & Stroll (BRRS) being held? 

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A: The Big Red Roll & Stroll will be held at the Sydney Zoo in Blacktown. Sydney Zoo is easily accessible with onsite parking and graded paths. There are accessible toilets and a large shade area in the amphitheatre to relax

Click here to see a map of the zoo or browse the park's website here.

When does the virtual BRRS occur?

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A: If you can't make it to Sydney Zoo, try to host your own virtual Big Red Roll & Stroll with your crew on Saturday 16 May 2026. But feel free to do at anytime/date in May.

The kick-off time is 2:00pm, so jump on social media and share your photos with us!

How does the virtual BRRS work? 

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A: If you can't participate in person you are invited to take part in the Big Red Roll & Stroll virtually from your own community anywhere across NSW.

Challenge yourself to run, roll or stroll for 3km (social), 5km (serious) or 10km (hardcore!) on a route of your choice.

Invite family and friends to join you, by registering online as a team and celebrate together. Or get your local gym involved and invite your crew to hop on the treadmills together for 3km, 5km or 10kms or distance of you choosing for a good cause.

We’ll give you tips on fundraising, how to plan your celebration and how to invite your family, friends, and local community to join you.

Where will the virtual event be held?

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A: You can hold your walk/run/roll/stroll and celebration wherever you like! Please look out for our email tips or get in touch with us at fundraising@mdnsw.org.au or (02) 8986 9003 with any questions. Be creative, take a lot of photos, post online, host a BBQ, an afternoon tea, or have a special take-away, play some games, sing, and chat, and we can all share in the fun and celebrate the day together as we all roll and stroll at the same time.

How do I get to the BRRS and is there parking?

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A: There is a large on site carpark at Sydney Zoo, and also accesible via public transport.

Parking and public transport

Located on the Great Western Highway, Sydney Zoo is accessible by car, public transport or rideshare services. It is the easiest zoo to get to in Sydney, with excellent access to the M4 and M7, and only 40 minutes from the CBD.

FREE accessible parking is available onsite. 

Arriving by bus

Route 729 services travel to Sydney Zoo every 25-30 minutes from Blacktown and Mount Druitt train Stations via Minchinbury.

  • Route 729 service bus stops are located either side of the Great Western Highway.
  • Passengers traveling from Blacktown train station should use Stand E
  • Passengers traveling from Mount Druitt train station should use Stand A

Route 723 services travel to Sydney Zoo every 15-30 minutes from Blacktown and Mount Druitt train Stations on weekdays.

  • Route 723 service bus stops are located on Rudder Street (a little further away)
  • Passengers traveling from Blacktown train station should use Stand E
  • Passengers traveling from Mount Druitt train station should use Stand F

You can plan your public transport route here.


What should I wear and bring with me? 

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A: Please wear comfortable clothes and shoes for a day outside and suitable for the walk/run/roll/stroll. We encourage everyone to dress up and wear red as it's our MDNSW colour.

We encourage fancy dress and cheer props if you'll be celebrating from the sidelines.

Please don't bring any props or costumes that make loud noises as we have to be considerate of the zoo animals and other patrons. 

Bring a re-usable water bottle, sunscreen, picnic blanket and spare cash or card for donations or additional purchases. Please also bring any additional or specialty food or drinks you might require in addition to the available options on event day.

What happens if it rains?

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A: The Big Red Roll and Stroll physical or virtual event will go ahead rain or shine, unless there is a significant weather warning, or it becomes dangerous to participants due to lightning, storms or strong winds.

Participants should be prepared for all weather conditions - bring your raincoat and some good cheer to Sydney Zoo and we will notify you if we need to cancel* the event.

What should I do when I arrive at the event?

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A: Please proceed to the welcome stall located at the front entry of Sydney Zoo and check in with our team. There will be MDNSW signage around so you know where to go. 

What will the walk, run, roll or stroll course be like? 

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Our 3km loop course is accessible to all. It is a paved, flat loop that circles through beautiful Sydney Zoo with views of some of the most incredible animals around the world. Water stations, accessible toilets and rest areas will be located along the route as well. We'll have cheer squads and volunteers along the way to mark the path and encourage you towards the finish line!

You can view the map here; Zoo Map

Are there rest sites, water and accessible toilets along the course? 

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A: Yes, there are rest sites along the course with facilities including accessible toilets and water. We will upload a map of those places here soon.

What's happening at the Amphitheatre? 

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A: Celebrate, laugh, learn and reconnect with friends at the Sydney Zoo Amphitheatre with fun and entertainment for all!

We'll have games, raffles, snacks, prizes for the best dressed and highest fundraising participants!

Can I take my dog on the course and the amphitheatre?

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A: As the event is at Sydney Zoo, no pets are allowed inside the zoo.

What happens if the event needs to be cancelled due to extreme weather or Covid-19?

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A: We will notify you as soon as possible if the physical event needs to be cancelled. All physical event registrants will be encouraged to join a virtual event instead. 

   Can I bring plus one/s?

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Yes! If you are fundraising but want to bring friends, family, colleagues, kids, partners or more that is great. 

It is a ticketed event and anyone wishing to attend the event as a plus one/s but not fundraise will need to purchase a ticket on our home page. Please note that it will still create a fundraising page for them, but they can choose not to fundraise.

Tickets are $40 and you receive entry to the Big Red Roll & Stroll at Sydney Zoo.

Kids under 3 are free.

Terms & Conditions

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A: If you would like to review a copy of the Event Terms & Conditions you agreed to during your event registration, please find them here